Fixed Ops 5

A Automotive podcast by Corey M Smith Fixed Operations Training Manager For National Auto Care

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Discuss high impact items in the Fixed Operations Department And F&I. These items are the most important areas of focus for the Service and Parts Team. Tune in, submit questions, participate and gain a higher knowledge of the dreaded back end of the dealership. This discussion typically last 5 minutes and will highlight these topics and others that are important to you! Send in your questions and comments to Corey today. csmith@nationalautocare.com

Recent Episodes

105. FWRD-Fix the Team, Fix the Business: Chris Craig on Retention, Leadership & Service Culture
Published: August 20, 2025
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102. FWRD- Sean Reyes of Recall Masters: Turning Recalls Into Retention
Published: July 5, 2025
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97. FWRD - Fixing the Fixed Ops Talent Crisis with Robert Migliaccio
Published: May 5, 2025
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98. FWRD - BDC Success, Fixed Ops Focus & Driving Customer Engagement with Shawn Armorer
Published: May 5, 2025
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96. FWRD- Revolutionizing Dealerships with Video Communication
Published: April 5, 2025
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95. FWRD- Retention Mastery: Build Customer Loyalty in the Automotive Industry
Published: March 20, 2025
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94. FWRD- Elevating the Dealership Experience with Kate Beirowski from Repair on Demand
Published: March 5, 2025
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93. FWRD-Mastering Automotive Management: Team Building & Tech with Alec Ruffini
Published: February 20, 2025
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92. FWRD- Leading High-Performance Service Teams in 2025 with Roger Gutierrez
Published: February 5, 2025
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91. FWRD - Driving Innovation: Ryan Maher on BizzyCar and Mobile Car Services
Published: January 20, 2025
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